Polynome Group to Showcase Innovative AI Solutions at Machines Can Think 2026
Polynome Group, a prominent player in the UAE’s AI landscape, is set to present its cutting-edge AI concierge and an advanced visual analytics tool powered by Machine Vision at the upcoming Machines Can Think 2026 summit. This notable event, taking place in Abu Dhabi, aims to highlight the transformative role of AI in both digital and in-person customer service.
Exciting Summit Features
Co-hosted with the Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), the summit will unfold over two days—January 26-27—at the luxurious Park Hyatt Saadiyat. With over 50 engaging topics and participation from 1,500 experts across more than 30 countries, the event promises to be a gathering of the brightest minds in AI. Noteworthy participants include researchers and executives from leading companies such as Meta, NVIDIA, Mubadala, and G42. H.H. Nahyan bin Mubarak Al Nahyan, the Minister of Tolerance and Coexistence, will kick off the summit, joined by Alexander Khanin, the founder and director of Polynome Group. A keynote address will be delivered by H.E. Omar Sultan Al Olama, the Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications.
Elevating Customer Engagement with AI Concierge
One of the highlights of Polynome Group’s exhibit will be its AI concierge—a robust, multi-channel assistant that seamlessly communicates with customers while empowering employees in both corporate and governmental settings. This AI solution is designed to respond to inquiries, handle requests, and automate repetitive tasks across various platforms, including voice, text, mobile apps, and self-service kiosks. By enhancing efficiency, the AI concierge offers swift and consistent support, transforming the customer service experience for both users and staff.
Harnessing Machine Vision for Improved Interactions
The company will also introduce its visual analytics tool, which leverages Machine Vision technology to observe and analyze in-person interactions via existing video feeds in offices, stores, and service centers. This tool measures critical metrics, such as customer engagement speed and interaction duration, providing organizations with real-time insights to enhance their offline customer experiences. Through these innovations, Polynome Group exemplifies how AI can refine customer service interactions at every touchpoint.
Bridging the Leadership Gap in AI Strategies
In the lead-up to this event, Alexander Khanin emphasized the significance of AI understanding among organizational leaders. He noted that despite 69% of Middle Eastern companies planning to boost their AI investments by 2026, many leadership teams struggle with navigating systems they don’t fully grasp. At Machines Can Think, Polynome Group aims to address this knowledge gap, fostering better governance and strategic execution in AI integration.
Executive-Level Workshops for Knowledge Enhancement
Polynome Group will also conduct two specialized workshops tailored for executives. The primary session, AI Fluency for Leaders, is designed to equip decision-makers with practical insights on identifying opportunities, anticipating market shifts, and creating AI-ready organizations without requiring deep technical expertise. The second workshop, What C-level Executives Must Know About AI, offers a structured approach for evaluating AI use cases, managing inherent risks, and assessing return on investment. This session emphasizes governance and accountability at the board level, ensuring leaders are well-prepared for the complexities of AI adoption.
Continuing the Conversation at Dubai AI Week
Polynome Group’s influence extends beyond this summit. The organization was the driving force behind Machines Can See, a flagship AI summit held during Dubai AI Week at the Museum of the Future. The previous edition in 2025 attracted delegates from over 45 countries, generated significant partnership announcements, and recorded more than 5 million online engagements, solidifying Polynome’s position in promoting AI strategies across the region.
Collaborative Ecosystem Support
Machines Can Think 2026 is backed by a solid network of partners, including MBZUAI, the Abu Dhabi Convention and Exhibition Bureau, and major tech entities like NVIDIA and Mubadala. Other partners include Abu Dhabi Police, DDN, e&, and more, further enriching the event’s collaborative environment.
As Polynome Group prepares for the summit, the spotlight will be on how these innovative solutions reshape customer interactions and strategic decisions in the ever-evolving field of artificial intelligence.
