Dynatrace Achieves DESC Certification, Strengthening Cybersecurity for Dubai’s Public Sector

Pioneering Cybersecurity Standards

In an era where digital transformation is not just an advantage but a necessity, Dynatrace has marked a significant milestone with its recent certification from the Dubai Electronic Security Center (DESC). This recognition, bestowed by the Government of Dubai, underscores the company’s commitment to advancing cybersecurity measures designed to protect essential systems and drive secure cloud adoption across the emirate.

The DESC was established to set stringent cybersecurity benchmarks that facilitate the transition toward smarter city initiatives, ensuring that critical services remain secure and resilient. With this latest certification, the Dynatrace Software as a Service (SaaS) platform is affirmed to meet the rigorous compliance requirements mandated by UAE authorities, empowering public sector organizations to embark on their digital journeys with enhanced confidence and peace of mind.

Aligning with Dubai’s Digital Vision

The DESC certification specifically applies to Dynatrace’s operations on UAE Microsoft Azure, a strategic choice that further aligns the platform’s capabilities with Dubai’s ambitious vision for agile, data-driven public services. For government entities and regulated institutions, this certification signifies a green light to adopt Dynatrace solutions while ensuring compliance with DESC’s operational standards.

“Dubai is rapidly scaling its digital infrastructure and investing in AI to reimagine how public services are delivered,” states David Noël, Vice President of Middle East and Africa at Dynatrace. He emphasizes that the certification not only recognizes the technological capabilities of Dynatrace but also heralds its role as a pivotal enabler in Dubai’s digital-forward philosophy. This advancement assists public sector teams in navigating complexities, driving smarter operations, and ultimately delivering seamless digital services to citizens, while adhering to local regulatory requirements.

Driving Change in the Public Sector

As public sector organizations in the UAE navigate the complexities of modern cloud architectures, Dynatrace stands uniquely equipped to support their initiatives. The company’s platform, bolstered by artificial intelligence and automation, offers real-time insights that span the entire digital landscape—from infrastructure to user experience.

Key functionalities that secure DESC-aligned environments include:

• End-to-End Observability: Achieving unified insights into applications, infrastructure, and user experiences across hybrid and multicloud ecosystems.

• AI-Powered Automation: This feature allows for continuous analysis of telemetry to detect anomalies and swiftly pinpoint root causes, making problem resolution more efficient.

• Smart Operations: The platform automates responses to various issues regarding performance, availability, and efficiency, significantly reducing manual effort and potential operational risk.

• Regional SaaS Deployment: Hosted on UAE Microsoft Azure, Dynatrace ensures data residency, aligning with local privacy and compliance mandates.

• Framework Alignment: Regular evaluations by independent assessors maintain Dynatrace’s responsiveness to regional directives, resulting in continued compliance and security assurances.

A Trusted Partner for Government Transformation

Dynatrace establishes itself as a strategic partner not only for government institutions across the region but also for leaders in industries such as financial services, aviation, healthcare, and telecommunications. Through these collaborations, the company plays an instrumental role in modernizing operations and enhancing the quality of services delivered to citizens.

By focusing on intelligent automation and offering real-time insights, Dynatrace empowers public sector teams to work more efficiently. The convergence of compliance with high-performing digital experiences facilitates the effective delivery of public services, with minimal friction amidst the complexities of regulatory frameworks.

The Path Forward

As Dubai continues to innovate its public services against the backdrop of its digital-first ambitions, Dynatrace’s DESC certification marks a crucial step forward. The platform not only assures compliance but also enhances the overall operational capabilities necessary for transformative public sector initiatives. As cities around the world look to replicate Dubai’s ambitious goals, solutions like those offered by Dynatrace serve as essential components in the pursuit of secure, efficient, and citizen-focused governance.