EC-Council Sues WPP’s AKQA for Alleged Failure to Deliver US$6.3 Million Revenue Commitment
New Delhi: Cybersecurity certification firm EC-Council has initiated legal action against WPP in Singapore, claiming the agency group failed to fulfill an incremental revenue commitment of approximately US$6.3 million as part of a strategic marketing and advertising mandate for 2024.
Dispute Over Unpaid Invoices
WPP’s subsidiary, AKQA, contends that the core of the dispute lies in unpaid invoices and asserts that it has adhered to all contractual obligations. EC-Council alleges that WPP and its affiliated entities generated no incremental revenue during the second and third quarters of 2024. Furthermore, WPP reportedly indicated that the anticipated revenue for the remainder of the year would fall short of the amounts outlined in the contract.
In its defense, WPP refutes the claim of a simple breach, stating that the US$6.3 million figure was merely a projected estimate presented during the pitch process. The agreement reportedly included provisions for fee adjustments in the event of missed targets.
Allegations of Underperformance
According to EC-Council, WPP’s failure to deliver on its commitments has led to significant financial losses. An EC-Council spokesperson emphasized that the commitments made during the competitive pitch were not merely aspirational but were pivotal in selecting WPP over other vendors. The spokesperson stated that these commitments were formalized in a binding agreement.
The spokesperson further noted that WPP’s offer was unique in its commitment to incremental revenue, which was not matched by other vendors. In contrast, WPP maintains that the revenue figure was a projection rather than a guarantee.
Legal Proceedings and Counterclaims
The legal filings indicate that EC-Council and WPP entered into an agreement on April 30, 2024, under which WPP, representing affiliated entities including AKQA Pty Ltd, M Media Group Pty Ltd, and Burson Cohn & Wolfe LLC, was tasked with providing strategic marketing and advertising services from May 1 to December 31, 2024.
The agreement specified a total incremental revenue commitment of US$6,265,555, or roughly US$6.3 million, at a 1.31x return on investment (ROI) multiple. EC-Council claims that no incremental revenue was generated during the specified quarters and that WPP representatives informed them in August 2024 that the expected revenue would be lower than the contractual amounts.
WPP’s defense challenges this assertion, arguing that the revenue target was a projected figure pending further validation. The agency contends that the ROI model was based on 2023 data provided by EC-Council, which assumed a 15.56% growth in revenue for 2024.
Claims of Delays and Defective Deliverables
The dispute extends beyond revenue generation. EC-Council has accused WPP of delays and defective deliverables that adversely affected the launch of its flagship cybersecurity certification, CEH v13. EC-Council claims that WPP was aware of the product’s scheduled launch on or before September 10, 2024, but the full launch was delayed to September 23 due to WPP’s failure to meet its obligations.
EC-Council asserts that it independently developed and deployed the necessary webpages for the pre-launch and subsequent U.S. market launch before receiving WPP’s deliverables. WPP, however, denies these allegations, stating that any delays were either with EC-Council’s consent or due to EC-Council’s own actions.
Financial Implications and Future Proceedings
WPP has stated that EC-Council wrongfully terminated the agreement on October 22, 2024, and has since pursued unpaid invoices totaling approximately US$2.03 million, along with additional damages. EC-Council disputes this claim, asserting that it is entitled to offset damages against WPP’s counterclaim.
The initial contractual determination hearing is slated for completion on April 6, with the trial expected to commence later in the year or early next year. EC-Council has indicated a willingness to explore settlement options outside of court, although previous mediation attempts have not yielded satisfactory results.
As reported by bestmediainfo.com, the ongoing legal battle highlights significant tensions between EC-Council and WPP, with both parties firmly entrenched in their respective positions regarding the alleged failures and obligations under the contract.


