The Queens Public Library in New York City has confirmed that a ransomware attack has encrypted its systems, disrupting numerous digital services across its 66 branches, which serve approximately 2.3 million residents. The library reported the incident on Wednesday, detailing that on-site computers, Wi-Fi access, check-out and return machines, digital media services, and its mobile app are currently non-operational.
In a statement shared on social media, the library emphasized that while all locations remain open, certain virtual and in-person programs may be affected. The library is collaborating with law enforcement and cybersecurity experts to resolve the situation and has committed to keeping the public informed as developments unfold.
The library system initially alerted the public to outages on Wednesday afternoon before confirming the ransomware attack later that day. As of Thursday evening, no ransomware group has claimed responsibility for the attack. This incident is part of a troubling trend, as ransomware gangs have previously targeted public libraries, including significant attacks on the Seattle Public Library and various county library systems.
Ransomware attacks on library systems are particularly concerning due to the sensitive data they hold about local populations. For instance, a previous attack on Washington State’s Pierce County Library System exposed the personal information of over 340,000 individuals. The demand for e-books and essential services often serves as leverage for cybercriminals, compelling organizations to pay ransoms to restore access.
In 2023 alone, ransomware incidents have severely impacted several library systems worldwide, including the British Library in the UK and the Toronto Public Library, which described its own attack as a “crime scene.” As the Queens Public Library navigates this crisis, the implications for data security and public access to information remain significant.
For further details, see the report from The Record.
