Batelco Integrates National eKey 2.0 for Enhanced Mobile Service Experience
Manama, Bahrain: Batelco by Beyon has taken a significant step forward in digital innovation by incorporating Bahrain’s national eKey 2.0 system into its mobile app. This integration allows both citizens and residents to effortlessly subscribe to new mobile lines, offering a simplified and secure checkout experience.
A Leap in Convenience
With this upgrade, Batelco proudly becomes the first telecommunications provider in Bahrain to seamlessly merge the eKey 2.0 system within its app for the subscription of new mobile lines. The integration means users can bypass the traditional method of scanning ID cards for verification. Instead, they can quickly authenticate their identity through biometric verification with eKey 2.0. This change not only streamlines the process but also significantly enhances security, affirming Batelco’s commitment to delivering trustworthy digital services.
Supporting Bahrain’s Digital Transformation
This enhancement aligns with Batelco’s ongoing mission to improve digital customer experiences while also backing Bahrain’s eGovernment initiatives and broader digital transformation goals. Aseel Mattar, the General Manager of Consumer at Batelco, emphasized the company’s dedication to refining the customer journey. “We constantly aim to enhance our customers’ digital interaction by implementing advanced solutions,” she stated. The incorporation of eKey 2.0 takes this commitment a step further, merging security and efficiency in ways previously unattainable.
eKey 2.0: A Secure Digital Identity
The deployment of eKey 2.0 is a key element in Bahrain’s comprehensive strategy for digital transformation. This initiative seeks to simplify and secure access to various governmental and commercial services. The eKey 2.0 system provides a trusted digital identity layer that minimizes authentication barriers, thus enhancing user experience and ensuring compliance with identity verification standards.
The Bigger Picture: Batelco’s Future Vision
Batelco by Beyon stands out as a leading provider of telecommunications and digital services across the MENA region. With a diverse portfolio that encompasses fixed and mobile telecom solutions, internet connectivity, cloud services, and Data Center capabilities, Batelco is well-equipped to meet the increasing demands for connectivity and infrastructure. Furthermore, the company is actively involved in critical infrastructure projects, such as the SEA-ME-WE 6 international cable and its first fully owned subsea cable, Al Khaleej Cable. These initiatives demonstrate Batelco’s commitment to elevating digital services locally and globally.
Stay Connected with Batelco
For those interested in exploring more about Batelco’s offerings, the company maintains an active presence on various social media platforms including Instagram, LinkedIn, YouTube, Facebook, and X. As a trusted telecommunications provider, Batelco is dedicated to empowering both individuals and businesses, thereby enriching the community it serves.
For additional details about Batelco and its services, visit their official website at www.batelco.com.
Contact Information
For further inquiries, members of the press can reach out to the Beyon Corporate Communications & Sustainability Department via Public.Relations@beyon.com.
With continuous advancements like the eKey 2.0 integration, Batelco is reinforcing its role at the forefront of Bahrain’s digital evolution, setting new standards in customer service and technological integration.


