Cigna Healthcare Middle East Earns Category “A” Health Insurance License in Oman

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Cigna Healthcare Achieves Major Licensing Milestone in Oman

Licensing Milestone

Cigna Healthcare Middle East, a well-respected global health service provider, has reached an important regulatory achievement in Oman. The Financial Services Authority (FSA) has awarded Cigna a Category “A” health insurance license, allowing the company to underwrite, manage, and issue health insurance under Oman’s new framework. This license is a testament to Cigna’s dedication to quality and compliance in the ever-evolving healthcare landscape of the Sultanate.

A Trusted International Provider

Being the first international health insurer in Oman to receive this coveted Category “A” license puts Cigna among an elite group of health insurance providers in the country. This recognition confirms Cigna’s stringent adherence to the regulatory, operational, and service excellence standards established by the FSA. It also solidifies Cigna’s role in fostering a more inclusive and reliable health insurance environment in Oman, enhancing the overall healthcare experience for residents.

Commitment to Oman’s Vision

Raed Labaki, the General Manager of Cigna Healthcare for the Middle East (excluding the UAE and KSA), expressed the significance of this milestone. “The granting of the Category “A” license is not just a regulatory achievement; it signifies our unwavering commitment to Oman and our capability to contribute positively to its evolving healthcare landscape,” he explained. As Oman moves forward with healthcare reforms aimed at improving market stability and access to quality medical care, Cigna is eager to play an integral role in this transformative journey.

Building on a Solid Foundation

Cigna Healthcare has deep ties to Oman, having launched its operations in 2017 through the acquisition of Zurich’s regional health insurance portfolio. With a fully licensed branch operating out of Muscat, Cigna has built a dedicated local team and tailored health plans—such as Cigna Choice—to cater specifically to the needs of the Omani market. Collaborating with local partners like MedNet and leveraging digital tools, Cigna ensures that it provides comprehensive health and well-being solutions to a diverse clientele, including multinational and local businesses.

Enhancing Healthcare Integration

Abdullah Amir Al Hatmi, Country Manager of Cigna Healthcare Middle East (Oman Branch), highlighted the importance of the license in enhancing healthcare delivery in the region. “We are grateful to the Financial Services Authority for this important recognition. This license underlines our commitment to contribute to a sustainable and inclusive health system that serves the diverse needs of individuals and businesses in Oman,” he stated. Cigna is committed to supporting initiatives like eDhamani, which aims to improve integration, transparency, and speed in service delivery across various healthcare stakeholders.

A Focused Future in Oman’s Healthcare Landscape

As Oman’s healthcare ecosystem continues to evolve—especially with the launch of the eDhamani digital health platform and the anticipated mandatory health coverage—Cigna remains focused on investing in the country’s healthcare future. The company aims to align its services with national economic goals, ensuring that healthcare solutions are accessible and efficient for all.

About Cigna Healthcare

Cigna Healthcare is a global health service organization dedicated to improving health and vitality for individuals worldwide. With a history spanning over 250 years, Cigna is committed to delivering effective healthcare, clinical management, and wellness programs to individuals, employers, and government agencies.

With over 19 years of experience in the Middle East, Cigna has established a strong presence in the GCC region and Lebanon. Its comprehensive health and wellness services cater to various stakeholders, including both local and multinational clients.

Cigna’s reach extends beyond the Middle East; with a significant presence in Africa and a dedicated claims team in Kenya, the company serves over 250,000 members and offers coverage across several countries, including Morocco, Nigeria, and Uganda.

To learn more about Cigna Healthcare, visit Cigna Middle East.

For media inquiries, please contact: CignaMEA@Sandpipercomms.com.

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