OpenText’s Vision for AI in the Middle East: Bridging Gaps and Driving Innovation

In a rapidly evolving technological landscape, OpenText has made a significant stride in shaping the future of enterprise artificial intelligence (AI) for the Middle East with the launch of the OpenText AI Data Platform. This innovation was unveiled at the company’s flagship event, OpenText World 2025, highlighting the organization’s commitment to addressing the unique needs of regional enterprises.

A Timely Solution to a Growing Demand

As the Middle East stands at the forefront of AI adoption, with an impressive 84% of organizations engaging in AI initiatives, a considerable gap remains in scaling these efforts enterprise-wide. A revealing survey by McKinsey indicates that while ambition is high, only 31% of firms have managed to successfully implement AI at scale. This discrepancy emphasizes an urgent need for structured, reliable solutions that can transform aspirations into actionable results.

The OpenText AI Data Platform emerges as a key player in this narrative, providing the necessary infrastructure for organizations to manage, secure, and activate their private data. The platform is built with robust information governance features, addressing a vital need for security and accountability amidst the drive for digital innovation.

Insights from Industry Leaders

George Schembri, the Vice President & General Manager for the Middle East at OpenText, articulates the current landscape: “The Middle East is one of the fastest-moving regions in the world when it comes to AI adoption. However, our customers are now entering the critical phase of scaling AI from pilots to enterprise-wide value. They demand trust and data governance above all else.” Schembri’s insights emphasize not just the urgency but also the necessity for organizations to ensure that their AI investments yield trustworthy and measurable business outcomes while respecting local data regulations.

Expanding Partnerships for Greater Impact

Complementing its flagship platform, OpenText announced an expanded partnership with Databricks, a leading platform in data and AI. This collaboration aims to deepen technical integrations, enriching the OpenText AI Data Platform with enhanced capabilities. OpenText is already leveraging Databricks’ Data Intelligence Platform for solutions like OpenText Threat Detection and Response, setting the stage for a more unified approach to analyzing enterprise data.

This partnership underscores OpenText’s strategic approach to not only enhancing its offerings but also ensuring that organizations can unlock trusted AI insights. The collaboration emphasizes a commitment to innovation, allowing customers to seamlessly govern and analyze their data for heightened operational efficiency.

Ensuring Quality and Governance in AI

A cornerstone of OpenText’s strategy is its extensive experience as a custodian of data, honed over 35 years. The company recognizes that effective AI deployment goes beyond mere algorithms—it necessitates a comprehensive understanding of the contextual environment in which AI operates. To this end, OpenText enriches their information with metadata tags to provide clarity on data lineage, rights, and retention policies. These contextual elements are paramount to ensuring accuracy and accountability.

At the heart of these efforts is OpenText Aviator, which builds on the foundation of quality data to generate precise results. Aviator adheres to three critical standards that empower regional organizations:

• Multi-cloud compatibility, accommodating on-premises, cloud, or hybrid deployments to meet data residency requirements.
• Multi-model functionality, allowing enterprises to integrate any AI model, including their proprietary solutions.
• Multi-application integration, enabling robust connectivity across various enterprise platforms, such as ERP and CRM systems.

Pioneering New Solutions for Transformation

In addition to the AI Data Platform, OpenText has unveiled a suite of new offerings designed to accelerate enterprise transformation. Among these is OpenText Aviator Studio, a no-code platform that enables businesses to build and govern enterprise AI agents while ensuring security through features aimed at preventing unauthorized prompts.

Moreover, OpenText Knowledge Discovery has been enhanced to facilitate the ingestion of both structured and unstructured data, automating metadata tagging and connecting to diverse data sources in real-time. This feature is instrumental in constructing cross-functional knowledge bases that enhance organizational intelligence.

Equally important is OpenText’s commitment to security through its Data Compliance suite, ensuring that AI readiness assessments, data redaction, and privacy protections are integral to the operational framework. OpenText Aviator AI Services rounds out the offerings, providing expert support in data cleansing and implementation—fundamental for maximizing AI ROI.

A Unified Vision for the Future

Collectively, these advancements reinforce OpenText’s strategy to create a cohesive, end-to-end approach to AI that prioritizes security, context, and scalability. The company has also reiterated its commitment to collaboration, engaging with a network of alliance partners including SAP, Microsoft, and Google. This cooperative approach is crucial for addressing the unique data sovereignty requirements in the Middle East, ensuring that enterprises are well-equipped to navigate the challenges and opportunities of AI technology in the region.

As the Middle East continues to embrace AI at an unprecedented pace, OpenText stands poised as a leader in providing the tools and frameworks necessary for sustainable growth and innovation, paving the way for a smarter enterprise future.