Vodafone Oman and Software Group Partner to Enhance Digital Financial Services in Oman

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Software Group Partners with Vodafone Oman to Enhance Digital Financial Services

A New Era of Collaboration

Muscat, Oman – In a significant move towards boosting digital financial services, Software Group, a prominent player in the digital finance landscape, has teamed up with Vodafone Oman. This collaboration, formalized through a Memorandum of Understanding (MoU), aims to innovate and elevate the financial service offerings available in Oman. This initiative is in alignment with the Sultanate’s Vision 2040, which emphasizes the need for digital transformation, financial inclusion, and sustainable economic growth.

Goals of the Partnership

The partnership focuses on accelerating the growth of Oman’s digital economy. By providing access to advanced financial services, the two entities hope to create a more inclusive financial environment for individuals and businesses alike. The collaboration aims to enhance financial accessibility through user-friendly digital channels, ultimately empowering citizens across Oman.

Enhancing Customer Experience

Sayyid Fahad Abdul Aziz Saud Al-Busaidi, Chief Corporate Affairs Officer of Vodafone Oman, highlighted the importance of this partnership, stating, “At Vodafone Oman, our priority is to remove barriers for customers in accessing essential services, particularly financial services. Our collaboration with Software Group will allow for the seamless integration of digital financial solutions, providing secure and convenient ways to meet day-to-day financial needs.”

Through this partnership, both companies are set to deliver customer-centric solutions that increase convenience and accessibility, ensuring that all Omani citizens can benefit from modern financial services.

Exploring Innovative Offerings

As part of the MoU, Software Group and Vodafone Oman will look into various offerings based on Software Group’s DigiWave Digital Banking Platform. This includes a range of digital solutions such as mobile wallets, agency banking, mobile and internet banking, as well as digital lending. Each of these services is designed to cater to the evolving needs of Oman’s financial ecosystem, providing support to banks, fintech companies, government agencies, and enterprises.

Insights from Software Group

Kalin Radev, CEO of Software Group, expressed excitement about this partnership. “We are thrilled to partner with Vodafone Oman, a pioneering force in the region, as we work to advance Oman’s digital transformation. Our global experience combined with Vodafone’s innovative approach will help us extend financial access to underserved communities, fostering greater economic participation.”

A Milestone for Oman’s Financial Sector

This collaboration marks a pivotal moment in the development of Oman’s financial sector, laying the groundwork for technology-driven services that can empower local communities. By leveraging the strengths of both companies, the partnership aims to accelerate Oman’s shift towards a sustainable digital economy.

About Software Group

Software Group is a global leader in digitalization and integration solutions tailored for financial service providers. Operating out of nine regional offices across countries like Australia, Bulgaria, Egypt, and India, Software Group serves clients in over 70 nations. Renowned clients include notable organizations such as the Bill and Melinda Gates Foundation and Mastercard, among others. With a proven track record, the company is well-positioned to make a significant impact in Oman’s digital landscape.

About Vodafone Oman

Founded through collaboration between Oman Future Telecommunications Company and Vodafone Group, Vodafone Oman is a key player in the Sultanate’s digital transformation. Launching its services in March 2022, the company prides itself on being the only fully digital-first operator in Oman, backed by an entirely cloud-based 5G network.

With a diverse range of prepaid and postpaid solutions and an award-winning My Vodafone App, which facilitates a seamless digital experience for users, Vodafone Oman is committed to enhancing customer satisfaction. The app boasts over 4 million downloads and offers a convenient gateway to essential government services, achieving complete market penetration.

Vodafone Oman currently holds about 14% market share, benefiting from its robust 5G network and a customer-focused approach. In line with Oman’s Vision 2040, Vodafone Oman is dedicated to developing local talent and contributing to the nation’s digital economy.

For further details, you can visit Software Group and Vodafone Oman.

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