Mango Faces Data Breach: What Customers Need to Know
Overview of the Incident
Spanish fashion retailer Mango has recently confirmed that it experienced a data breach involving its external marketing service provider. This incident has raised concerns among consumers, although the company assures that its central systems remain secure and that no sensitive financial or login information has been compromised.
Details of the Exposed Information
According to Mango’s official statement, the breach affected only a limited amount of customer data. This includes first names, countries, postal codes, email addresses, and phone numbers. Importantly, the company made it clear that last names, banking information, credit card numbers, or passwords were not part of the leak.
To ensure transparency, the retailer stated, “Mango’s infrastructure and corporate systems have not been compromised,” reassuring customers that their information is still safe. The company was quick to activate its security protocols following the discovery of the breach and has informed the Spanish Data Protection Agency (AEPD), per legal requirements.
Customer Guidance and Support
In response to the situation, Mango is urging customers to be vigilant regarding unusual emails or phone calls, and to refrain from sharing personal information with unknown sources. For added support, the company has provided contact details for its customer service team, making it easy for individuals to reach out with any concerns or inquiries.
Swift Response to Mitigate Exposure
Mango has stressed the limited nature of this incident, stating that it specifically involved marketing data from an external provider. The breach did not impact the main network responsible for managing sensitive information. The retailer has taken immediate action to contain the breach and minimize any possible effects on customers.
The company’s commitment to privacy is evident in their messaging: “We regret any inconvenience this specific incident may have caused. The protection of our customers’ data remains a top priority.”
The Broader Context of Retail Cybersecurity
This data breach at Mango is part of a worrying trend of cyberattacks targeting major retailers in 2025. Just weeks prior, luxury brand Louis Vuitton disclosed a similar breach affecting their global operations. In another incident, Victoria’s Secret was forced to temporarily disable its U.S. website due to a security issue.
Even logistics firms are feeling the pressure. UK-based Peter Green Chilled, which supplies supermarkets such as Tesco and Sainsbury’s, faced a recent cyberattack that disrupted operations. Similarly, Harrods confirmed a data breach that led to temporary restrictions on internet access at its various locations.
Mango’s Resilience Amid Challenges
Despite the recent breach, Mango continues to show robust business performance. The company reported a turnover of €1.728 billion in the first half of 2025, reflecting a 12% year-over-year increase. Notably, when adjusted for constant exchange rates, the growth reaches 14%. In 2025, Mango allocated approximately €110 million to strategic initiatives, with the majority of this funding directed toward opening new stores and refurbishing existing ones.
With operations spanning 120 countries and nearly 3,000 points of sale globally, Mango’s international business accounts for 78% of its total revenue. Key markets for the retailer include Spain, France, Turkey, Germany, and the United States.
Commitment to Customer Trust and Enhanced Cybersecurity
As investigations into the data breach continue, Mango is actively reviewing and bolstering its cybersecurity measures, particularly concerning third-party security protocols. The retailer is committed to being transparent with customers while also prioritizing the protection of their data.
“MANGO makes our Customer Service email address ([email protected]) and telephone number (900 150 543) available for any additional questions,” the company stated. They expressed gratitude for customer loyalty: “As always, we want to thank you for your trust and commitment to our brand.”
As retail cybersecurity threats continue to escalate, companies like Mango must adapt to safeguard customer data and maintain public confidence in their services.
